Evaluation & Impact Manager

Closing date: Mon Sep 21st

Location: London: Woodberry Down, Finsbury Park & South-Acton

Salary: £31,464 (pro-rata) Spinal Point 35-39 Local Government Pay Points

Contract: One Year (with the possibility of extension) Hours: 14.5 (0.4, 2days)

Sector: Community Development/Charity/Social Enterprise

About this job

Role: Evaluation & Impact Manager

Accountable to: CEO / Deputy CEO

Responsible for: Impact Officers / Community Researchers

Salary: £31,464 (pro-rata) Spinal Point 35-39 Local Government Pay Points

Terms of Employment: One Year (with the possibility of extension)

Hours: 14.5 (0.4, 2days) 

Holiday entitlement: 27 days and bank holidays (pro-rata)

Probationary period: 6 months

Primary objective: To develop and maintain effective systems for monitoring, evaluating and reporting the impact of all MHDT’s and subsidiary companies work.

Location: London: Woodberry Down, Finsbury Park & South-Acton

 Key Responsibilities

Evaluating impact:

  • To develop and implement a monitoring and evaluation framework across MHDT’s activities.
  •  To work with staff to establish, and then periodically review, clearly defined and measurable outcomes for MHDT projects.
  •  To work with the delivery staff to establish, and then periodically review, systems for capturing data that allows progress against the agreed outcomes to be measured.
  •  Set the standard of data capture required within the organisation and ensure that activities/projects are capturing the required data and consistently meeting the data quality standards.
  •  To analyse this data on a regular basis and report to the senior management team to ensure that this insight is used to inform the development of MHDT’s models and methodology and to inform business development activities.
  • To analyse the data generated by monitoring and evaluation processes, and present management information for delivery teams, senior managers and trustees that measures performance against agreed outcomes and targets.
  • To work with project managers so that this service user insight can be used as part of the internal quality assurance mechanism for project delivery.
  • To take the lead in producing data and analysis on the impact of MHDT’s work to be included in the organisation’s Annual Report, and producing and writing any other impact reports, that are suitable for a variety of internal and external audiences.
  • To generate data in a format agreed with CEO for reports to donors or supporters, or in the production of funding applications and bids.
  • Develop outreach strategies with Project Team to ensure impact is reaching diverse groups / those in need.
  • Responsible for the management of monitoring and evaluation data on UPSHOT, MHDT’s Impact Management Tool.

      Business development and partnerships

  • To lead on the production of proposals for external research and evaluation projects which generate income and to work with any partner organisations to manage and deliver those contracts secured.
  • To design instruments and tools for consultation projects MHDT are commissioned to undertake.
  • To liaise with clients to ensure that consultation projects are clearly defined, and the data collected meets their needs.
  • To oversee the data collection and analysis of this data.
  • To take the lead on producing reports for clients and any other reporting requirements, such as presentations.
  • This job description is not to be taken as a completely exhaustive list of duties and it may be reviewed in the light of changing needs and developments. Any changes will be fully discussed with the post holder. The post holder may be required to carry out other duties appropriate to the seniority and scope of the post.


  • Able to demonstrate an ability and willingness to lead on continuous performance improvement.
  • Able to demonstrate an understanding of the wider context of regeneration and the needs of key stakeholders and partners.
  • Minimum of 2-3 years research experience, preferably a data-oriented position in a charity, development consultancy, research organisation, or equivalent.
  • Post-graduate degree in a relevant subject is preferred.
  • Expertise in evaluation techniques – defining evaluation questions, revealing assumptions, using a range of methods to collect and analyse data, drawing insightful conclusions and identifying implications for practice. Proven ability to leverage results to inform decision-making and implement change.
  • Expertise in quantitative and qualitative research methods.
  • Experience or strong familiarity with the charity sector and the social enterprise model.
  • Track record of successfully engaging with service users and others in a diverse community, building positive and productive working relationships.
  • Track record of managing people and working within a team.
  • Knowledge of ethical issues for research and evaluation.
  • An understanding of the effects of discrimination and exclusion against certain groups of people and ability to eradicate that discrimination through the promotion of inclusion and equality of opportunities.
  • An understanding of the financial implications associated with impact management being able to adhere to timescales and budgets according to project needs.


  • Able to set personal priorities, objectives and deadlines while maintaining a focus on the key priorities / accountability.
  •  Solid operational skills including problem solving and project management skills, including ability to work independently, proactively and under pressure.
  • Able to demonstrate great communications skills, highly developed oral, written and presentation skills with a sound knowledge of IT packages. Able to be a “storyteller” of MHDT’s work.
  • A self-starter with a can-do attitude, and success creating clarity out of uncertainty to drive outcomes.


Willingness to work outside normal working hours and to attend public meetings and support the running of activities in the evenings and weekends as required.

The post holder will be required to undertake such other additional duties as may be required from time to time by the CEO or Deputy CEO.

If you wish to apply for this role please forward your CV, and supporting statement no more than two A4 size pages demonstrating how you meet the person’s specification above to:


Interviews to be held: Week commencing 5th October 2020 (TBC).